# Customer Support

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If you're experiencing issues,

1. First check the troubleshooting page for your error code
2. If you can't find a solution, try reaching out in your local Telegram Group

Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.

**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**